Provider Ombudsman is Appointed for CMS’ New Medicare Card Project

The Centers for Medicare & Medicaid Services (CMS) announced that Dr. Eugene Freund will serve as the Provider Ombudsman for the New Medicare Card (NMC) project. In this position, he will be a CMS resource for the provider community, to help ensure that CMS hears and understands any implementation problems experienced by clinicians, hospitals, suppliers, and other providers. Dr. Freund will also communicate about the NMC to providers and collaborate with CMS components to develop solutions to any implementation problems that arise.

To contact the Ombudsman, email NMCProviderQuestions@cms.hhs.gov.



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